Servicing mortgage loans is a difficult and complex process, with many laws and regulations with which to comply. These rules can be very tedious and detailed, so careful compliance efforts are critically important. Regulators are looking very carefully at both how servicers are servicing loans, as well as which borrowers receive what type of treatment. In other words, fair lending and UDAP/UDAAP concerns are at the forefront.

Included Webinars
Mortgage Servicing Compliance Requirements and Updates - Part 1
Mortgage Servicing Compliance Requirements and Updates - Part 2What You'll Learn:Mortgage Servicing Compliance Requirements and Updates - Part 1

August 28, 2025 | 11:00 am - 1:00 pm EST

What You'll Learn:

• Current and recent developments - changing regulatory expectations
  
• RESPA's detailed servicing requirements, including amendments and FAQs
  
• Force-placed insurance
  
• Error resolution and information request requirements
  
• Default management requirements: early intervention requirements, access to personnel, continuity of contact, and the loss mitigation application process
  
• Loss mitigation principles - regulators' primary concern

Mortgage Servicing Compliance Requirements and Updates - Part 2

September 3, 2025 | 11:00 am - 1:00 pm EST

What You'll Learn:

• Reg. Z requirements, including periodic statements, payoff statements, and escrows
  
• Flood insurance escrow requirements
  
• Force-placed insurance
  
• Foreclosure provisions
  
• Debt collection, including the FDCPA and Reg. F
  
• Fair lending and UDAP/UDAAP issues