This webinar will provide an "introduction" to the banking industry and touch on most all aspects of banking. By attending this training session, you will develop an understanding of the following areas of banking:

• Full-service commercial banking including a brief history of the modern US banking industry and how banks make money
  
• Products and services offered by banks including depository accounts, lending, trust department, and cash management
  
• Types of loans-consumer, residential, and commercial
  
• The five "Cs" of credit: capacity, capital, collateral, conditions, and character
  
• Investment products (FDIC and non-FDIC insured)
  
• Competitors in the market place
  
• Customer Service Skills and their importance in all aspects of banking
  
• Emerging technologies including the latest trends
  
• Banking regulations and regulatory agencies
  
• Management of the bank including the ALCO, audit, and loan committees

This webinar is a must for all new bankers and/or those that want to "brush up" on their general banking knowledge!
Audience: Credit analysts, personal bankers, financial service representatives, tellers, business development officers