The Mortgage Training Center offers several TRID and UDAPP training courses to help with your compliance needs. Simply click the applicable course title in the list of recommended courses below to learn more about each course.
TRID Training Courses
Learn the TRID guidelines, including key information about disclosure forms and guidelines under the TILA-RESPA Integrated Disclosure rules. Here is just some of what you will learn:
What is TRID - and why has the CFPB revised the disclosure forms and rules?
TRID Rules Defined
What is the TRID loan purpose, and what does it mean?
Rate Lock Guidance
Sales Price vs. Property Value
Projected Payment Section Clarifications
Itemizing Charges the Consumer Will Pay vs. Will Not Pay
Cash to Close in Plain EnglishLoan Estimate Timelines
Overview of the Loan Estimate Form
Tutorials on how to complete the Loan Estimate Form
Overview of the Closing Disclosure Form
Step-by-step tutorial of how to complete the Closing Disclosure Form
Closing Disclosure Form Timelines
Tolerances and Good Faith Analysis
UDAAP Training Courses
UDAAP (Unfair, Deceptive, or Abusive Acts or Practices) governs how you and your team handle a customer complaint that could be construed or perceived as unfair, deceptive, and/or abusive.
Well, you better know, as there is a law governing it, and our training courses can help ensure you stay in compliance. Here is just some of what you will learn:
Advertising and marketing rules under Reg. Z for both mortgage loans and open-end plans from the Credit CARD Act
Rules for consumer loan products in Regulation Z
When the "Equal Housing Lender" statement and the logo must be used
Standards for Advertising over the Internet and social media
Soliciting via the phone and e-mail: the Telemarketing Sales Rule (TSR), including caller ID requirements, Junk Fax, and CAN-SPAM
Rules for promotions such as drawings, giveaways, and bonuses
Privacy implications - sharing information under Privacy regulations and FCRA
What to look and listen for including how to differentiate between a complaint, a simple customer remark and an inquiry
How to avoid behavior that could be construed as discrimination or poor customer service
How to identify when a complaint is unfair, deceptive, or abusive
How to respond to a complaint
Do I need to fill out a complaint form?
Tax implications, and what not to say when talking about tax breaks
Find TRID And UDAAP Training Courses
To find TRID And UDAAP training courses, either select from the 'Recommended Courses' or use the search box below.