Course/Product Description Title: Assertiveness Training Seminar Duration: 3 days Description: As bad economic news creates upheaval and uncertainty in the workplace, it's never been more important to know how to assert yourself effectively. This three-day seminar will help you gain more confidence, decisiveness, and respect! Learning Objectives In this seminar, you will learn powerful tools for assertiveness to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You'll assess your areas of strength and growth in this critical skill and understand how social styles affect assertive behaviors and benefit by learning steps for conflict resolution. By attending, you will learn: Differences in behavioral styles - passive, aggressive, and assertive Identifying techniques for improving self-esteem Improving communication with different social styles Risks and benefits in becoming assertive Factors that influence your level of assertiveness The role of social styles in assertive communication A five-step model for conflict resolution Appropriate assertiveness in common workplace situations Achieving a healthy balance personally and professionally How You Benefit: Gain the essentials of assertiveness Practice assertive behaviors through verbal, vocal and visual techniques Address assertiveness issues in both your personal life and business life Learn the nuances of etiquette and how it relates to assertiveness and self-esteem Apply your newly learned skills to relevant on-the-job situations Don't wait: Order today! About The Provider: American Management Association (AMA) is a world leader in professional development and performance-based learning solutions. AMA provides individuals and organizations worldwide with the knowledge, skills, and tools to achieve performance excellence, adapt to changing realities, and prosper in a complex and competitive world. Each year thousands of customers learn new skills and behaviors, gain more confidence, advance their careers, and contribute to the success of their organizations. AMA offers a range of unique seminars, workshops, conferences, customized corporate programs, online learning, newsletters, journals, and AMA books. AMA has earned the reputation as a trusted partner in worldwide professional development and management education that improves the immediate performance and long-term results for individuals and organizations. Price: $2,095.00 More Info: Contact Us For More Information

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